Handling crisis threats us. If we can handle it in a smart way, we can overcome it easily. The post is about handling crisis during our visit to Gangtok.
In order to have a glimpse of the scenic beauty of Gangtok in May, I along with my family members visited Gangtok in the year 2015. In first three days, we visited Zero point, Yangtham valley and Gurudongmar Lake. The snow-clad mountains surround this beautiful lake. You can’t enjoy the trip to Sikkim fully unless you visit the Gurudongmar Lake.
We all enjoyed the trip. After the last visit to Gurudongmar lake, we returned to the Hotel at Gangtok. Then we planned to visit the Changu lake and other spots on the fourth day.
Handling crisis
When we woke up, Anish was found running a high fever. We found one chicken pox boil on his right wrist. It not only stopped our hearts for a moment but also turned our faces pale. In the midst of all confusion, we all held our head high. Abhi promptly booked air tickets from Bagdogra to Dumdum., canceled the return tickets of Darjeeling Mail with the help of his mobile phone and arranged a taxi within 8 AM. We left the hotel at 8-30 AM and started for Bagdogra Airport.
Before entering the Airport premises for check-in, I searched my mobile phone for any driver in Kolkata. Fortunately, I could contact the driver over the mobile phone and asked “Can you take us to Asansol at Night?” He agreed. We reached Dumdum at 6 PM. Anish contacted his doctor brother- cum- friend over WhatsApp to know the medicines of pox. We purchased the medicines on the way to our flat at Kolkata. He took medication. We reached our apartment at 7 PM. Again we started for Asansol at 9 PM. On the way, I rang up my flatmate at Asansol not to close the Gate of the flat at night. Because we would reach Asansol after the midnight. We reached Asansol at 2 AM.
Handling crisis:Analysis
We considered the possible consequences of the deadly pox on our journey ahead. We also examined the options left.
In the first place, we considered to continue the trip to Changu without Anish and Soma. They will stay at the hotel. But Soma did not agree.
Lastly, we opted to leave Gangtok as soon as possible. Then we evaluated each options and finally decided to drop the trip to Changu lake and leave Gangtok without further delay.If we delay, we might be facing problems in hotel, train, plane due to the formation of pustules on the skin.
Mainak used his smartphone to book air ticket first and then cancel train ticket. Again Anish used WhatsApp to know the medicines of Pox from a doctor. I contacted the driver and negotiated with him over the mobile phone. In other words all of us used the smart ways of communication. Mainak went to MG road to book a taxi, and we left the hotel within one hour. Again I requested my colleague at my flat at Asansol not to lock the gate of our Flat at 10 PM. In the end, we reached Asansol at 2 AM on the same day.It showed how promptly we acted and persisted in the face of difficulty and crisis.
“There are three types of people in the world: those who make things happen, those who watch things happen, and those who wonder what happened.” (Mary Kay Ash).
In the end, we overcame the crisis.
Action steps for handling crisis:
- Find out the options.
- Evaluate every option in a crisis
- Decide and act promptly
- Communicate smartly
- Overcome Crisis.